What exactly am I buying?+
One year of updates and support for Tendrix Hub Pro. The code is GPL, like the Hub: what's sold is the license for updates and support, not permission to use the code.
What happens if I don't renew?+
The add-on doesn't switch off: it goes quiet. Paid features stop, no data is deleted and the panel behaves like the free Hub again. An expired license keeps working for 14 more days, and everything comes back as soon as you renew.
How many Hubs can I use the key on?+
Each key activates on the number of Hubs shown in your account. The sites connected to that Hub don't count. If you move servers, release the old Hub from My account.
How do I cancel or change my card?+
From My account → Billing and renewal. If you cancel, the license stays active until the end of the paid period.
Is AI included?+
No. The analyst uses your own OpenAI or Anthropic key, and that provider bills the usage. Everything else works without AI.
What do I need to install it?+
WordPress 6.4 or later, PHP 8.1 or later and Tendrix Hub installed and active. The Connector goes on each client site.